Management approach

The quality, accuracy and integrity of SGS services are of paramount importance and are continually reviewed and improved through a range of corporate functions including Compliance, Operational Integrity and Strategic Transformation. Our overall performance is overseen by the Professional Conduct Committee which is chaired by the non-executive Chairman of the Board of Directors, Sergio Marchionne, and is regularly reported to the Operations Council. SGS Group commitments relating to our service responsibility are formalised in the SGS Code of Integrity. As a provider of inspection, verification, testing and certification services, SGS is required to achieve a wide range of accreditations in order to meet legal or customer-specific requirements.

Initiatives

Our employees are passionate about supporting their local communities, offering their time, skills and hands-on help. Many also hold positions of responsibility as trustees, governors and non-executive directors. The majority of employees regard our relationship with the communities in which they work and live as one of the most important features of working for SGS.

At a Group Level, we forge strategic partnerships with local stakeholders to deliver effective solutions to some of the most challenging issues affecting sustainable development in our local communities.

For more details and case study examples of our work with our communities, please browse through our initiatives and see Sustainable: Corporate Sustainability Report 2012.