Integrity lies at the heart of SGS. The trust that we inspire in our customers and stakeholders is the key to our success as an organization and as individuals. As leaders in our industry, we hold ourselves to the highest standard of professional behavior. The SGS Code of Integrity defines the main principles of professional integrity for the SGS Group and is an expression of the values that are shared throughout our organization, our businesses and our affiliates.
We are committed to a culture where issues of integrity and professional ethics can be raised and discussed openly. Guidance and support is available to help employees and other stakeholders acting on behalf of, or representing, our organization to understand the Code and to help them make the right decision when faced with an ethical dilemma.
SGS was the first inspection company to implement a global integrity training program for its employees. Our SGS Group compliance program, based on our SGS Code of Integrity, exists to ensure that the highest standards of integrity are applied to all our business activities worldwide, in accordance with international best practice.
Our Annual Integrity Training Program acts as a periodic refresher of the principles of the Code and is conducted by each supervisor and manager with responsibility for staff. A record of participation is kept to ensure that all staff complete the training each year. Specific integrity training sessions for supervisors and managers are also conducted.
The Annual Integrity Training is supplemented by an interactive E-learning program, which integrates the general principles contained in the Code into our different SGS businesses. Available on the Internet in English, French, Spanish Chinese and Korean, it is used as a permanent training too, especially for use by our new employees as part of their induction.
The Chief Compliance Officer is responsible for implementing procedures governing the ethical behavior of our employees and consultants, and for conducting investigations on alleged staff misconduct. He also sets the standards of integrity that we expect of our business partners. Reports on suspected violations of the Code can be submitted, or advice obtained, by calling the Integrity Helpline or by filing a written report online or sending it by fax or mail.
The Professional Conduct Committee ensures implementation of the Code of Integrity within our organization and advises management on all issues of business ethics. It also approves agreements for the procurement or development of business opportunities with intermediaries.
The Professional Conduct Committee consists of four members:
- Chairman of the Board of Directors: S. Marchionne
- Chief Executive: F. Ng
- Board Member: S.R. du Pasquier
- Chief Compliance Officer: O. Merkt
CHIEF COMPLIANCE OFFICER STATEMENT BY OLIVIER MERKT:
MAINTAINING OUR PROFESSIONAL INTEGRITY
IN OUR DEALINGS WITH CLIENTS, COLLEAGUES, SUPPLIERS AND IN THE COMMUNITIES WHERE WE DO BUSINESS IS THE ONLY WAY TO PROTECT OUR REPUTATION IN THE MARKETPLACE. IT IS THE SHARED RESPONSIBILITY OF EACH AND EVERY SGS EMPLOYEE.